Refund policy

 

Warranty

All KittyScapes products are covered under a one-year warranty. If you encounter any functional defects within one year of receiving the product, please let us know and we’ll work with you to resolve the issue. Proof of defect in the form of photos and/or videos may be required. Warranty does not cover standard wear and tear. Method of resolution is subject to our discretion and may not result in full replacement of the product. 

Returns

We accept returns for defective products and for tablet holders that don’t fit on your cat tree. In the case of tablet holders that don’t work on your model, we offer a full refund minus the cost of shipping.